DirectPing Privacy Policy

Effective Date: December 31, 2024

1. Introduction

DirectPing LLC (“DirectPing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you agree to the practices described in this policy.

2. Information We Collect

2.1. Personal Information:

We may collect personal information that you provide directly, such as your name, email address, phone number, company name, billing information, and any other information you submit through contact forms or service requests.

2.2. Usage Data:

We automatically collect information about your interaction with our website and services, including IP addresses, browser type, operating system, pages visited, and referring URLs.

2.3. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and deliver personalized content.

3. How We Use Your Information

We use the collected information to:

• Provide and manage our services

• Communicate with you regarding your account and inquiries

• Improve our website and services

• Analyze usage patterns and trends

• Comply with legal obligations

• Send marketing communications if you opt-in

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers and partners who assist in delivering our services

• Legal and regulatory authorities as required by law

• In connection with business transfers or acquisitions

• With your consent or at your direction

5. Data Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Accessing and correcting your data

• Requesting deletion or restriction of processing

• Objecting to certain processing activities

• Withdrawing consent at any time

• Data portability requests

To exercise your rights, please contact us at the details below.

7. Cookies Policy

We use cookies to improve site functionality and user experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

9. Children’s Privacy

Our services are not directed to individuals under 16 years old. We do not knowingly collect personal information from children under 16.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through our website or direct communications.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact:

DirectPing LLC

1 Alhambra Plaza

Coral Gables, FL 33134

Email: legal@directping.io